Agenda
Intros
History of how and when
The idea and the journey
The class
The eClass
The pedagogy
Demonstrate the eClassroom features
Demonstrate the eClassroom process
Present data results
Present theoretical findings
Parallel communication
The perceived anonymity of self
Personal zone
General discussion
To demonstrate participation in the eClassroom
To illustrate how experiential teaching unfolds in the eClassroom environment
To define interaction, participation, involvement and attending in the eClassroom
To discuss theoretical findings related to these definitions
To display the data collected by the eClassroom
To discuss the future of the eClassroom
AHSC/230 Interpersonal Communications and Relationships
AHSC 230, ‘Interpersonal Communications and Relationships’ is a multiple-section, introductory, pre-requisite course in the Applied Human Science Department of Concordia University. The course is designed to provide knowledge and skill in building and maintaining interpersonal relationships characterized by mutual understanding and respect. Students can expect to enhance their understanding of effective communication behavior and improve their abilities to attend to verbal and non-verbal communication from others, exchange constructive feedback, engage in effective problem-solving, address and deal constructively with conflict, and communicate across such differences as gender, class and race. Conceptual perspectives highlight the contextual influences in relationship dynamics and the role of affect in interpersonal communication. The course also examines ethical and value considerations.
The design of this presentation follows the typical format of most AHSC/230 Learning Modules:
"Transfer In" (The process of gathering the participants into a "learning-mode" using a story, a visualization, etc. pertaining to the topic of the day)
Concrete Experience (i.e. hands-on experience with the eClassroom)
Reflect on observations as a participator (Group Discussion)
Generalize to your teaching experiences (Group Discussion)
Abstract Conceptualization, theory and data presentation (i.e. lecturettes, etc.)
Active Experimentation to test learning (perhaps the goal of the next presentation)
The eCourse time was distributed into 2 four-hour weekend sessions, followed by 9 consecutive three-hour weekly sessions, taught from 7 to 10 p.m. EST Wednesday evenings between September 8, and November 7, 2001. One principle instructor and three eGroup co-facilitators staffed the eClassroom. The ratio of students to co-facilitator was seven to one. Students wrote weekly eJournals, an asynchronous component of the eCourse, which were emailed weekly to their eGroup co-facilitator and principle instructor for evaluation and comments on learning progress. All eClassroom activities and interactions took place online, in real-time. There were no face-to-face interactions whatsoever between the students and the instructors during the three months of this eCourse.
The mandate of the eCourse, which is theory based and practitioner oriented, was to eTrain students in interpersonal communications competence skills. The content focused on two major components of interpersonal skills training. One objective was to increase students' self-awareness as communicators. To this end, issues in trust, perception, values clarification, diversity, as well as individuals' learning and conflict management styles were explored. The second goal was to identify interpersonal limitations through feedback, and to practice Active Listening skills and behavioral changes, both in the eClass and in ‘face-to-face’ interactions.
The task of the AHSC/230 course is based on self-reflection and the practice of communication skills ( i.e. Active Listening (Rogers, 1951, 1969), or the Thomas-Kilmann Conflict Model (Johnson, 1981), designed to bring into awareness individuals’ behavior in conflict situations.) It was hypothesized that the course topics along with skilled facilitation would likely lead to an increased interpersonal Data Flow in the eClassroom, which in turn would contribute to higher levels of Trust. Increased acceptance would lead to higher group cohesion, which would then crystallize into a sense of shared ownership in common consensual goals, referred to as Realization. It was expected that these conditions would move the participants towards a more efficient and involved collaboration, to build a community of learners that feels in Control of itself and has a high tolerance for ambiguity due to the high levels of acceptance of self and others (Gibb, 1964; Friedlander, 1970).
The eClassroom becomes an observation and assessment tool that collects data, quantifies, and measures and feeds back group development data on: Attending, Participating, Interaction, and Involvement.
(The Figures below are from paper submissions and publication)
Three generic types of data were collected in the eClassroom log files for later analysis: text, time-stamped text, and time-stamped data requests. The following analysis tools were used:
Parallel communication, as mentioned by Mike
Low ‘I/eye-judging’ environment
The perceived anonymity of self
Personal zone