To unravel the eClassroom logistics and co-create interaction protocols.

To orient students in online netiquette and culture

To institute Ground Rules and norms

To practice following instructions, participating in discussions, learning the ropes.

To review AHSC/230 material.

To explore issues in 'Perception' and to demonstrate the impact diverse phenomenological realities may have on interpersonal communications.

To increase awareness of a natural tendency to make interpretations and react 'as if' these assumptions were absolute facts.

To practice 'checking out' assumptions, before reacting to another.

To demonstrate and encourage the acceptance of diversity.

To understand that 'assertiveness' 'aggressiveness' and 'passivity' are a set of beliefs, acquired skills and behaviors based on experience, which can be learned and can be unlearned.

To proactive Active Listening skills. i.e. paraphrase, ‘I statements', appropriate Feedback etc.

To define 'assertiveness' as a) 'the ability to communicate clearly and honestly, b) to stand up for oneself without violating one's rights or another person's rights, and c) the willingness to express one's needs and feelings in ways which reduce anxiety both for the sender and for the receiver.

To familiarize students with the guide lines for appropriate assertive behaviors

To explore available assertiveness training techniques and behavioral tools.

To practice assertiveness by role playing real life situations.

To facilitate students in identifying and understanding their own Conflict Management Styles.

To increase awareness of the role emotion and values play in the conflict resolution process.

To provide opportunities which facilitate the practice of collaborative skills building.

To explore the advantages and disadvantages of the varied conflict resolution approaches, with a focus on collaboration and 'win/win' outcomes.

To increase awareness of negotiation skills.

To provide a safe experiential opportunity for practicing Active Listening during a conflict situation.

To value what we found and plan for the next time.